Preamble

Île Physalis is a French Public Limited Company registered under the trade registered 500 546 874 00016 and the head office address is 101, avenue of Champs Elysées 75008 Paris France. Our V.A.T number is FR2750054687400016.

We welcome you on our website www.ilephysalis.com we commit to do all the best for accuracy and updating of information diffused on this website. We can adjust contents, any time and without notice. Nevertheless, we cannot guarantee accuracy, precision or exhaustiveness of information made available on this website. Consequently, we decline any responsibility:

From any damage resulting of a fraudulent intrusion of a person having introduced a modification of information made available on the website.
The present general terms of sales regulate sales of products offered in the website and during the private sales we organize.
Consequently order, means that you accept these general terms of sales. If you don’t agree with this general terms of sales please don’t order.
Any opposite conditions put down by the purchaser will be invalid and no effect. There is no shop, we sale our products via this e-commerce website or in the private sales we organise in Paris, Brussels and Luxembourg

1. Order:
First of all you have to register on our website by filling the form. After choosing the products add them in you basket After the confirmation, pay via paypal or by cheque we only accept French cheque.

2. PRICE AND PAYMENT
Prices are set up in euros (€) and include the French VAT. The prices of any product are mentioned on our website, we feel free not to show the prices of some products.
Feel secure to pay via paypal. Paypal is secure, liable, and easy to use.

3. DELIVERY
If there is no indication, the delivery takes place 21 days after the order confirmation, except in case of special circumstances. The reasons of a delay could include:
The personalization of products;
the fact that the product is a specialist's articles;
Unpredictable circumstances or the place of delivery;
For many reasons, we could not respect the delivery term, you will be informed about it and you can to choose to maintain your order with a date of postponed delivery or to cancel it.

4. REFUSAL OF ORDER
We can refuse an order if we have any doubts. We hardly try to deliver in time. There can be special circumstances in which we are forced to refuse to delivery after we accepted it or after we addressing you one confirmation of your order. We are free to withdraw or change product from our website.

5. CANCEL
After receiving and buying product feel free to refuse this product if it’s not suit to what you want. We allow you to cancel your order any time during 7 days from the day when you accepted products. After receiving the product, we pay you back if the product is not damage, so you have to look after the return product.
We don’t accept the product if the original packaging is destroyed.

6. INABILITY TO DELIVER
If we can’t deliver, we shall hardly try to find a reliable place to leave your package. If we do not manage to find a reliable place, your products will have gone back to us. We shall notify you by mail.

7. RISKED AND ANNOUNCED
The ownership of products will be transferred to you only after receiving the entire payment including expenses of delivery.

8. VAT
We practise the French V.A.T rate

9. Return policy
Customers have 7 days to return a product which does not suit to him. But the product and the packaging has not to be damaged Art. L. 121-22.

10. RESPONSIBILITY
Our responsibility regarding any product bought via our site or during sales in private sales we organize is strictly restricted by value of this product.

11. INTELLECTUAL OWNERSHIP
Île Physalis is an intellectual Ownership of the public Limited Company Île Physalis registered at INPI. You commit to respect this copyright. The contents and pictures of this website belong to us or to our providers.
However, any Hypertext link leading to MSR and using Framing or In Line methods is strictly forbidden. Hypertext links can redirect you to other websites. Île Physalis is not responsible for the content of these websites.

12. Privacy
According to the French law « January the 6th 1978 », customers can consult or modify information held by Île Physalis. This computerization has been registered toward the French CNIL (French Data Protection Authority) under the registration number
Some web pages may sometimes contain electronic pictures, which allow us to get statistics about the daily number of visits on our website.
These information will never be sold to any one. However, these tags may be shared with some of our partners, in some adverts.
Nevertheless, this information is strictly private and simply allows us to create statistics about the frequentation of our web pages.
Consequently, we only use this method to improve our customer after sale service.

13. The provider
The Website provider is:
Haisoft S.A.R.L 2 street Girodet BP 12105 45011 Orléans France